Sales Terms and Conditions

These terms and conditions (“Terms”) apply to all products for sale by us (“Products”) and listed on our website (“Website”). These Terms will apply to the sale of Products to you and form the contract of sale between us (“Contract”).

Please read these Terms carefully and make sure that you understand them, before ordering any Products from our Website. By ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to. You will be asked to click on the button marked “I Accept” on the Order page to accept these Terms. If you choose not to accept these Terms, you will not be able to proceed with your order to purchase any Products from our Website.

We may amend these Terms from time to time in accordance with clause 7. Each time you wish to order Products from us, please check the up-to-date Terms that apply at that time.

1. Application of Terms

1.1. The following definitions are intended for use in interpreting this Agreement:

· Business User: a legal entity or a person who buys or agrees to buy Products &/or Services from Swantech Technology Ltd (Swantech) other than for private use;

· Consumer: an individual over the age of 18 years, who buys or agrees to buy Products &/or Services from Swantech for private use;

· Customer: Consumers & Business Users collectively;

· Swantech: Swantech Technology Ltd., or any affiliate or subsidiary identified in Customer's Order Confirmation and/or invoice;

· Indemnify: promise to be responsible for another's loss, damage, liability or penalty including promise to compensate for any loss, damage, liability or penalty which occurs;

· Order: request by Customer to purchase Product or Services from Swantech;

· Order Confirmation: written acceptance (includes email) by Swantech of Customer's Order;

· Personal Data: refers to, without limitation, information such as name, address, e-mail address, age, date of birth, telephone number, fax, social security number or equivalent or similar government identification numbers, credit/debit card information, bank account information, logins, passwords, or medical or health records;

· Price: the total charge for Products &/or Services payable by Customer to Swantech;

· Products: an individual good (including Software) as described in any current document published by Swantech physically &/or on its internet site, or as described in any Order Confirmation & which Customer buys or agrees to buy from Swantech but excluding items added to Swantech hardware by Customers;

· Service or Services: service & support carried out by or for Swantech in accordance with the service and support offered by Swantech as described in any current document published by Swantech physically &/or on its internet site, or as described in any Order Confirmation;

· Software: computer operating systems, middleware, applications or other software that is manufactured or owned by, or licensed by, Swantech;

· Subscription Service: Provision of a Product and associated service for use by a customer during a valid Subscription Period.

· Third-Party Products: products not manufactured, assembled or authored by Swantech that Swantech sells.

· Third Party Software: computer operating systems, middleware, applications or other software from a third-party editor or licensor.

· Third-Party Content: Content provided by a third party which can be accessed by Swantech software or service.

1.2. By using Swantech’s Services or Products, Customer has indicated his or her acceptance to these conditions and this document shall form the entire agreement between Swantech and Customer (“Agreement”) to the exclusion of all other terms and conditions (including any which Customer purports to apply under any purchase order, confirmation of order, specification or other document). Additionally, by using Swantech’s Services or Products, the Customer has indicated his or her acceptance of the End User Licence Agreement found in each Product.

1.3. The terms and conditions contained in this Agreement apply to all Swantech 's sales and subscriptions. Please be advised that some parts of this Agreement apply to all of Swantech’s Customers. However, other parts of this Agreement are specific to Consumers only or to Business Users only.

2. Our Products

2.1. The images and descriptions of the Products on our Website are for illustrative purposes only and are designed to provide you with an approximate idea of the Products available. Although we make every effort to display the true colours of the Products, we cannot guarantee that your own computer’s display of the colours will accurately reflect the colour of the Products. Accordingly, the Products which are supplied to you may vary slightly from the images on our Website.

2.2. As our business involves the sale of used or refurbished Products, the detailed specifications of the Products on our Website reflect the specifications provided by the manufacturer of the Products. Additional information and specifications of the Products on our Website may be available from the Manufacturer directly. Please contact us should you have any queries or wish to obtain additional details about the Products before you place your order.

2.3. All Products shown on our Website are subject to availability. We will inform you by email as soon as possible if a Product you have ordered is not available and we will not process your order.

3. How we use your personal information

3.1. We only use your personal information in accordance with our Privacy Policy. Please take the time to read this document, as it includes important terms which apply to you.

4. Right to purchase Products as a Consumer

4.1. This clause only applies if you are a consumer.

4.2. If you are a consumer, you may only purchase Products from our Website if you are at least 18 years old.

4.3. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Nothing in these Terms will affect these legal rights.

5. Right to purchase Products as a Business Customer

5.1. This clause only applies if you are a business customer.

5.2. If you are not a consumer, you confirm that you have the authority to bind any business on whose behalf you use our Website to purchase Products.

5.3. These Terms and any document expressly referred to in them constitute the entire agreement between you, the business you are representing and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document expressly referred to herein.

6. Contract of sale between you and us

6.1. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

6.2. After you place an order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 6.3.

6.3. We will confirm our acceptance of your order by sending you an email that confirms that the Products have been dispatched (“Dispatch Confirmation”). The Contract between us will only be formed when the Dispatch Confirmation has been sent.

6.4. If we are unable to supply you with a Product, for example, because that Product is not in stock, is no longer available; or because of an error in the price on our Website as referred to in clause 11.5, we will inform you of this by email as soon as possible and offer a suitable alternative or the option to cancel. If you choose to cancel the order and have already paid for the Products, we will refund you the full amount as soon as possible.

6.5. These Terms and the Contract between us are based on English and Wales Law and English will be the language of interpretation in the event of a dispute.

7. Our right to vary these Terms

7.1. We may revise these Terms from time to time to reflect any changes in how we accept orders and/or payments from you; changes in relevant laws and regulatory requirements; and/or changes in our system’s capabilities.

7.2. Each time you order Products from us, the Terms in force at that time will apply to the Contract made between you and us.

7.3. Whenever we revise these Terms in accordance with this clause, we will give you notice of this by stating on our Website that these Terms have been amended and specifying at the top of this page the date on which the amended Terms come into force.

8. Right of Return and Refund

8.1. Please see our Return and Refund Policy.

9. Delivery

9.1. We shall determine the delivery method for your order based on the size of the Products comprising your order. For the majority of Products, we shall use DPD (or such other courier provider of a similar standard as we may from time to time decide) to deliver your order. Smaller items may be sent via the Royal Mail and larger orders where pallets are required may be delivered by Palletline (or such other pallet distributors of a similar standard as we may from time to time decide).

9.2. Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation unless there is an Event Outside Our Control (see Clause 16 below). If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date as soon as reasonably practicable.

9.3. Delivery will be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from the completion of delivery.

9.4. Ownership of the Products shall transfer to you once we have received payment in full, including all applicable delivery charges. You do not own the Products until full payment is received by us but you do have the risk to look after them from the date that they are delivered to you until we receive full payment.

9.5. International delivery, we are unable to deliver internationally and in North Ireland. If you order Products from our Website for delivery to an international destination or Northern Ireland your order will not be processed and you will receive a full refund.

10. Price of Products and delivery charges

10.1. The prices of the Products will be quoted on our Website from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered into the system. However, there may be occasions where an error in the price of the Products you ordered occurs. In this event, the provisions of clause 11.5 shall apply.

10.2. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.

10.3. The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

10.4. The price of a Product quoted on our Website does not include delivery charges. Our delivery charges are quoted separately on our Website from time to time and are confirmed in the Dispatch Confirmation.

10.5. Our Website contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you in writing of this error and we will give you the option of continuing with the purchase of the Products at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

10.6. Prices displayed are correct at the time of entry, and what the law calls an “invitation to treat”. You cannot insist that a shop sells you anything at a marked price, whether or not they have made a mistake. Under the law, a retailer is entitled to decide the price they want to charge for goods.

11. How to pay

11.1. You can pay for Products using a debit or credit card or via PayPal. We accept the following cards: Visa, Visa Debit, Visa Electron, MasterCard, and Maestro.

11.2. Payment for the Products and all applicable delivery charges must be made in advance. If the order is not placed using our website, we will not take payment from you until your order is ready for dispatch.

12. Our Product Warranty

12.1. Unless expressly stated otherwise in a Product’s description, we will provide a warranty that on delivery and for a period of 1 month from delivery, the Products shall be free from material defects. After 30 days the manufacturer will be responsible for providing the warranty. However, this warranty does not apply in the following circumstances: described in clauses 14.5 and 14.6.

12.1.1. to any defect in a Product arising from:

12.1.2. fair wear and tear;

12.1.3. wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;

12.1.4. your failure to operate or use the Product in accordance with the Manufacturer’s user instructions;

12.1.5. any modification, alteration or repair by you or by a third party who is not one of our authorised repairers; or

12.1.6. any software installed by you or on your behalf; or any file corruption, internet usage or any virus or bug which infiltrates or damages the Product.

12.2. This warranty shall apply to hardware Products only and no warranty is given in relation to batteries provided as part of your order, cables and chargers. Batteries are consumable items and are expected to require replacement over time. We give no guarantee as to how long a battery will hold its charge or work away from the mains supply.

12.3. New HDD and SSD are covered by manufacturer warranty on our used or repurposed HDDs or SSDs we give 30 days of warranty

12.4. This warranty shall not apply to consumables such as but not limited to printer ink or toner and projector bulbs.

12.5. If you are a consumer, this warranty is in addition to your legal rights in relation to Products that are faulty or not as described.

12.6. We reserve the right to test any Product returned to us in accordance with these Terms. If, on testing, it transpires that you have not complied with the provisions of any of these Terms or any Product returned to us is damaged through misuse, is missing parts or is in an unsellable condition due to your own acts or omissions, we will have no liability to repair or replace the Products and shall be entitled to return the Products to you in their existing condition.

12.7. We process all the returns and refunds in accordance with our return and refund policy. Please take the time to read this document, as it includes important terms which apply to you.

13. Statutory Rights, Warranties, Repairs, Replacements and Provision of Services

13.1. All Products are of satisfactory quality, fit for their purpose, correspond to the description and will retain functionality for a period of 30 days from the delivery date unless specifically stated at the time of purchase.

13.2. Swantech will fulfil its legal obligations to repair &/or replace Products. These obligations are dependent upon the proper use of Products & do not cover any parts of Products which have been modified or repaired without Swantech's prior written consent. Customers must allow Swantech's technical staff reasonable access to their computer hardware for the purpose of diagnosing problems and carrying out repairs. Such access may include remote desktop support. If access is denied, then Swantech has no liability under any warranty in respect of computer hardware.

13.3. Swantech 's obligations do not apply to the consumable components of consumable items (such as toner in printer cartridges) or if a defect is caused by an external cause such as fair wear & tear, software or hardware loaded onto or connected to Product by Customer where this software or hardware has not been supplied by Swantech, an accident, hazard, humidity control, electrical stress or other environmental conditions not commonly found in a safe home or office environment.

13.4. Swantech does not provide Service for Third Party-manufactured Software or Products (including third-party online services which Swantech products enable Customers to access, such as books, newspapers, magazines and radio stations) but will pass to Customers, to the extent that it is permitted to do so, the benefit of any warranty or guarantee given by the manufacturer or supplier of Third Party Products. By accepting this Agreement, Customers are also accepting the additional terms and conditions and privacy policies set forth by any Third Party relating to Third Party Content or Products, including respecting copyright permissions of those third party services. In the event a Third Party does not confer a warranty for the content or Third Party Products, nothing in this section or this entire Agreement shall be inferred to provide a warranty for Third Party Content. Swantech obligations do not extend to Third Party Content and the usage of that content via Swantech Products and services.

13.5. Service may be provided via telephone (at the normal national rate) or Internet where appropriate. Telephone calls may be recorded for training purposes. Customers must provide Swantech with all reasonable courtesy, information & cooperation to enable Swantech to deliver the Services & shall be responsible for all telephone & postal charges in contacting Swantech. Customers may request a Support Call-Back from Swantech which incurs no cost to the Customer.

13.6. Swantech makes repairs as required at law by using components which are new or equivalent to new in accordance with industry standards and practice. Products will be repaired using parts which will work for at least 90 days after the date upon which they were installed.

13.7. Swantech owns any Product or parts that are removed during repair. Swantech may require the Customer to return removed parts to Swantech for reconditioning, analysis or for environmental reasons.

13.8. If Customer does not return removed parts Swantech then may charge a fee of which Customer will be informed prior to charge. The fee will reflect the cost incurred by Swantech in retrieving the part(s), &/or the cost of procuring another component to recondition &/or arising from failure to comply with environmental obligations as a result of the Customer's failure to return the Product or part.

13.9. The charge referred to in 14.8 above will not apply to Consumers returning defective parts which have been replaced in accordance with statutory rights.

13.10. Before a Swantech engineer begins any work, it is the Customer’s responsibility to back up any records, information, files, operating software, data, or anything else on their computer system which could be affected. If data on the Customer's computer system is affected as a direct result of Swantech providing the service, Swantech will attempt to restore this information to their computer system. Swantech does not accept any other responsibility or liability for anything damaged, corrupted or lost from the Customer's computer system which has not been backed up correctly.

13.11. for Consumers:

13.11.1. Products sold will be suitable for general use in a domestic, non-commercial, non-research environment in a manner which is consistent with the specification, functionality & service standards described in the Product's description. Fitness for use in any other manner or environment must be explicitly and clearly agreed upon (and in writing) with Swantech prior to purchase.

13.11.2. Swantech will repair, or in the event that repair does not occur, replace the Product which is defective within a reasonable period & with reasonable care & skill. This may only be varied to the extent reasonably agreed with the Consumer.

13.12. Specific clauses for Business Users:

13.12.1. Business Users must satisfy themselves as to the suitability of the description for their needs. Swantech does not warrant fitness for any particular purpose. Fitness for use in any particular manner or environment must be agreed in writing with Swantech prior to purchase.

13.12.2. Business Users are not automatically entitled to repair or replacement other than as agreed by Swantech. Swantech shall have no liability or obligation for defects in Products or failure to remedy defects except as expressly provided under this Agreement.

13.12.3. Except as expressly provided herein, no warranty, express or implied as to the condition, quality, performance, merchantability, or durability of the Products is given or assumed by Swantech & all such warranties are hereby excluded.

14. Risk/Title

14.1. Customers use the Products at their own risk from the time of delivery.

14.2. Ownership of the Products shall not pass to Customers until DCA has received all sums due (cleared funds) pursuant to the Contract and all other sums which are or which become due to Swantech from Customers on any account.

14.3. Until ownership of the Products has passed to Customers, Customers shall:

14.3.1. hold the Products on a fiduciary basis as Swantech's bailee;

14.3.2. store the Products (at no cost to Swantech) separately from all other Products of Customer's or any third party in such a way that they remain readily identifiable as Swantech's property;

14.3.3. not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; and

14.3.4. maintain the Products in satisfactory condition and keep them insured on Swantech 's behalf for their full price against all risks to the reasonable satisfaction of Swantech. On request, Customers shall produce the policy of insurance to Swantech.

14.4. Customers shall not resell the Products before ownership has passed to it

14.5. A Customer's right to possession of the Products shall terminate immediately if:

14.5.1. Customers have a bankruptcy order made against them or make an arrangement or composition with creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) Customers convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of Customer's undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator or notice of intention to appoint an administrator is given by Customers or Customer's directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986), or a resolution is passed or a petition presented to any court for winding-up or for the granting of an administration order in respect of Customers, or any proceedings are commenced relating to the insolvency or possible insolvency of Customers; or

14.5.2. Customers suffer or allow any execution, whether legal or equitable, to be levied on Customer's property or obtained against Customers, or fail to observe or perform any of Customer's obligations under the Contract or any other contract between Swantech and Customers, or are unable to pay Customer's debts within the meaning of any applicable Bankruptcy Act or Customers cease doing business; or

14.5.3. Customers encumber or in any way change any of the Products.

14.5.4. Swantech shall be entitled to recover payment for the Products notwithstanding that ownership of any of the Products has not passed from Swantech.

14.6. Where Swantech is unable to determine whether any Products are the Products in respect of which Customer's right to possession has terminated, Customers shall be deemed to have sold all Products of the kind sold by Swantech to Customers in the order in which they were invoiced to Customers.

14.7. On termination of the Contract, howsoever caused, Swantech's (but not Customer's) rights contained in this condition 14 shall remain in effect.

15. Our liability if you are a Business Customer

15.1. This clause only applies if you are a business customer.

15.2. We only supply the Products for internal use by your business, and you agree not to use the Products for any re-sale purposes.

15.3. Nothing in these Terms limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation; breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or defective products under the Consumer Protection Act 1987.

15.4. Subject to clause 14.2, we will under no circumstances whatever be liable to you, whether in contract, delict/tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for any loss of profits, sales, business, or revenue; loss or corruption of data, information or software; loss of business opportunity; loss of anticipated savings; loss of goodwill; or any indirect or consequential loss.

15.5. Subject to clause 14.2 and clause 14.3, our total liability to you in respect of all other losses arising out of or in connection with the Contract, whether in contract, delict/tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 100% of the price paid by you for the Products.

15.6. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

16. Our liability if you are a Consumer

16.1. This clause only applies if you are a consumer.

16.2. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

16.3. We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

16.4. We do not in any way exclude or limit our liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and defective products under the Consumer Protection Act 1987.

17. Events Outside Our Control (force majeure)

17.1. An “Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

17.2. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by an Event Outside Our Control.

17.3. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

17.3.1. we will contact you as soon as reasonably practicable to notify you; and

17.3.2. our obligations under a Contract will be suspended and the time for the performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

18. 17. Communication between us

18.1. When we refer in these Terms, to “in writing”, this will include email.

18.2. To cancel a Contract in accordance with your legal right to do so as set out in clause 8, or if you wish to contact us in writing for any other reason, you must contact us by sending an email to

18.3. Except in relation to the cancellation of a Contract, you can also contact us using our Customer Services via our Website.

18.4. If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.

18.5. Any notice given by you to us, or by us to you, will be deemed received three days after the date of posting of any letter if properly posted to the addresses above, or in the case of email – 24 hours after an email is sent. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

19. 18. General Terms

19.1. Our Transferability/Assignation – We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.

19.2. Your Transferability/Assignation – You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. However, if you are a consumer and you have purchased a Product as a gift, you may transfer the benefit of our warranty in clause to the recipient of the gift without needing to ask our consent.

19.3. Specific Party – This contract is between you and us. No other person shall have any rights to enforce any of its terms. However, if you have purchased a Product as a gift, the recipient of your gift will have the benefit of our warranty clause, but we and you will not need their consent to cancel or make any changes to these Terms.

19.4. Severability – Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

19.5. Waiver – If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

19.6. Applicable law – If you are a consumer, please note that these Terms are governed by England and Wales Law. This means a Contract for the purchase of Products through our Website and any dispute or claim arising out of or in connection with it will be governed by England and Wales. You and we both agree to that the courts of England will have exclusive jurisdiction.

19.7. Applicable law – If you are a business, these Terms are governed by England and Wales Law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by England and Wales law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

19.8. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law.

19.9. The parties agree that any dispute that might arise concerning this agreement shall be settled amicably.

19.10. If this is not possible, the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).

19.11. This Agreement constitutes the entire understanding between all the parties and supersedes all previous understandings, agreements, communications and representations, whether written or oral, concerning the discussions by and between the parties hereto and the Confidential Information.

20. Contacts

20.1. We operate the Website Swantech is a trading name of Swan Technology Ltd, a company registered in England and Wales under company number (14989075) and with our registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

20.2. To contact us, please use Contact Us on our Website or write to